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FAQs
Have questions about getting started with Tangible XP? We’ve got you covered. Here are answers to some of the most common questions we receive.
Absolutely! What makes our hosting LMS specific is the way we prioritize the underlying architecture to support the heavy-duty processing needed on LMS sites. This same power will generally make any site faster, not just online course sites. If your site is struggling to keep up on your current hosting, we’d be happy to host it, but we might also be overkill for a typical brochure style site as we don’t offer cheap low-performance options. Many of our clients choose to host other sites with us after trying it out for their LMS!
Yes, you can migrate your existing WordPress LMS to TangibleXP, and we’ll help you do it for free! If you’re using a non-WordPress based LMS, we can help you migrate to WordPress but that’s a much more complex process and would be a paid service. Get in touch and we can discuss what would work best for you!
You can, but we don’t currently offer an in-panel toggle to turn this on so you’ll have to set it up manually. We can’t guarantee that automated domain/subdomain mapping will work out of the box, so get in touch with us if your project involves that kind of thing.
Absolutely! TangibleXP is a WordPress hosting platform, so you can use all the usual WordPress plugins and themes. Whether you want to customize your LMS site with additional functionality or prefer a different theme, TangibleXP supports the full range of WordPress options, giving you the flexibility to build your site your way.
Not at all! While technical expertise can be helpful, it’s not required. Our simple control panel will be familiar if you’ve used any managed WordPress hosting before, and will be much easier than you’re used to if you’re coming from CPanel or self-managed servers. if you need any assistance, our support team is always here to help you every step of the way.
It’s faster or it’s free*
While our guarantee says it all, we’ve been migrating people from places like CloudWays, Kinsta, WP Engine, etc. and have broadly seen large, measurable performance improvements (40% faster all the way to 10X faster server response times).
In the e-learning industry, people are moving away from calling course software an “LMS” or “Learning Management System” towards the more expansive term “LXP” or “Learning Experience Platform”. This change highlights the evolution from simply offering a simple method to take a course towards providing a more engaging experience that can include all kinds of extras like membership perks, gamification and more interactive experiences. We think solid hosting is at the very foundation of being able to deliver an excellent learning experience, so “TXP” stands for “Tangible Experience Platform”.
If your site grows and you need more resources, you can easily upgrade or downgrade your plan from your dashboard. If you upgrade, you’ll be charged the difference for the time remaining in your billing cycle. If you downgrade, the unused portion of your current plan will be credited to your account, minus the cost of the new plan. This flexibility allows you to scale your resources up and down as your needs change, ensuring you always have the right setup for your LMS.
At TangibleXP, you’ll receive expert-level support from a team with deep experience in the LMS space. Not only do we specialize in hosting LMS sites, but we’ve also built and maintained LMS-related plugins ourselves. This means we understand the unique challenges you face and can offer tailored solutions that general hosting providers simply can’t match. Our support team is here to ensure your site runs smoothly and efficiently, with fast response times and proactive assistance to keep your learning platform at its best. While we hope to eventually be able to provide 24/7 live chat support, we currently have a ticket-based system since there currently aren’t enough true WordPress LMS experts in the industry to fully staff 24/7 support. We’re working on changing that by training more! If you think you have what it takes, we’d love to hear from you. At the end of the day, we’d rather get you solid answers from an expert than an instant response from a bot or person that can’t really help you.
TangibleXP specializes in hosting LMS sites with a focus on optimized performance, security, and simplicity tailored specifically for online learning. Unlike general hosting providers, we prioritize raw processing power rather than fanciful caching techniques that don’t even work for logged in students. We also handle critical aspects like caching, email routing, and security at the server or CDN level, eliminating the need for plugins that can slow your LMS down. Every site on TangibleXP is connected to Cloudflare Enterprise for superior speed and industry leading protection. Our pricing model is straightforward, charging per site with flexible terms. We focus on what matters most, ensuring your LMS runs smoothly, simply, and efficiently.
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